Refund policy

At ShubVibes, customer satisfaction is our priority. If a purchase does not meet expectations, we're here to help.

Exchange Policy

We offer a 7-day exchange from the date of delivery in the following cases:

  • Size does not fit
  • Incorrect product received
  • Damaged product received
  • Manufacturing defect

Exchange Conditions

To be eligible for an exchange, the product must:

  • Be unused and unwashed
  • Have all original tags attached
  • Be returned in its original packaging
  • Be free from stains, perfume, or any damage after delivery

Return Policy

Returns are accepted only in the following situations:

  • Incorrect product delivered
  • Product received in damaged condition
  • Manufacturing defect

Products that have been used, washed, altered, or damaged after delivery will not be eligible for return.

Refund Policy

Once the returned product is received and successfully passes our quality inspection, the refund (where applicable) will be processed to the original payment method within 5–7 business days.

How to Request an Exchange or Return

Customers can contact our support team within 7 days of delivery with:

  • Order Number
  • Reason for Exchange/Return
  • Product photographs (if damaged or incorrect)

Our team will review the request and provide the next steps.

Email: support@shubvibes.com
WhatsApp: +91 97303 36956